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Testimonials

Arbor Masters® Tree Service comes highly recommended by the members of your community.  Here are a few comments they have written to us regarding our work.  Call us at 1-800-256-4193 for more information on how to contact these residential customers.  Take a moment to visit our business references page to get a glimpse into the many satisfied business customers.

 TREE / PLANT CARE

 

 KANSAS CITY METRO

Alabama Tornado - April 2011 
Gentlemen,
HMI wants to thank the Arbor Masters team for your outstanding work in Alabama on behalf of Nationwide Insurance policy holders. We at HMI cannot tell you how fortunate we feel to have a partner like Arbor Masters. Your professionalism and customer care are outstanding and you are an example for all of the tree care industry to be proud of. Each and every one of your men served the people of Alabama in a monumental humanitarian effort and they are all to be commended. Thank you for your incredible efforts on making this deployment a major success.
Regards, 
Doug Malawsky 

Alabama Tornado
T Evans, Tuscaloosa, AL
I just wanted to thank Arbor Masters and you for the splendid, professional job that you did for me here in Tuscaloosa.

T Schultz, Prairie Village, KS
This was the best tree trimming we have ever had in are 16 years living here. The tree trimming that you all did is above my expectations. I will use Arbor in the future Thanks Tom Schultz

G Schram, De Soto, KS.
3 Gentleman came today and removed 2 huge trees. They were as careful as they could be in bringing down these trees. They cleaned up great, worked on limb damage to the lawn. I could not be more satisfied! 

 S Inglalls, Lansing, KS
Within 24 hours, the company responded to my request with a visit to my home, professional review of the job required, and a written estimate. The three-person crew arrived on time (15 minutes early) and did exactly what I believed they would do. The yard looks fantastic. From start to finish, this was a positive experience and I would gladly use this company again.  Angie's List 

F Kistler, KCMO
Arbor Masters received my business after getting 4 bids to remove a tree which had died in my front yard. They conveniently left me a bid to do the removal of the tree, hauling of the wood, grinding of the stump. When I phoned the company to get details on what would be done and how since I was not home, the person on the phone answered all my questions perfectly.    

On the day of removal they had shown up, gotten permission from my neighbor to use his driveway, and took care of the tree in just one day. They were professional, cleaned up after themselves, and called me afterwards to make sure I was satisfied.

M Guthrie K Life Board President
Pat, I serve as the board president for a youth ministry (K-Life).  We own two houses at 79th and State Line and we are busily preparing for our fall semester.  As a result, we engaged Grant Kaegi to help us with a major “face lift” in advance of our fall kick BBQ later this afternoon.
 
The work was primarily tree trimming and sod installation, but Grant (of his own volition) took it well beyond our expectations.  He and his guys brought us plants, mulch, prepared beds, had dirt brought in, etc. In addition, he rearranged his schedule (when I know your firm had to be extremely busy with all the storm work) to meet our time line.  To say I am a more than a satisfied customer, doesn’t adequately express my appreciation!
 
I’ll close by saying the really fun part will be to see our staff’s reaction (they live in the houses during the school year) as well as the reactions of our kids and parents.  Grant thank you so very much.  You have certainly “paid it forward”. 
 
J Herder, Louisburg, KS
Guys greeted me outside, all smiling, wearing clean work clothes (not a lot of that in this world anymore).
They walked the yard, determined who would do what, and proceeded. We watched out the windows in amazement. The job was *huge* but they kept “chipping” at it until it was done. When done, the foreman walked us around the yard and we asked several questions. He was totally confident in his team’s work. We asked for a limb in the back yard to be removed, after they were done, but he confidently showed us that it would make the tree lopsided. Sure enough, we then saw what he was talking about!

Remembering that they were already done and ready to go, yard cleaned up very, very well too I might add, in the front yard, we also asked for another limb to be removed. He said he could, but he would recommend a matching branch on the other side of the tree be removed to keep it balanced. It took them a few minutes more, after they thought they were done, to remove these two limbs, chip them up, and clean up.  No one complained. It was an awesome experience

D Fillingim, Overland Park, KS
Dear Arbor Masters - I do not know how to begin to sing your praises!! When D. Raffety referred you to me, I had absolutely no idea how wonderful your service would be. *As Brian Rex assessed my yard, he not only told me what your company could do, but gave me some great advice concerning what things I needed to do on my own. *When the crew showed up on the day of the work, I asked, "Is there anything I need to move out of the way other than my car?" They replied, "No, we'll take care of everything." * I left for work and when I came home, it looked like my house had experienced a face lift!! The trees had been pruned so beautifully! After this past week, as folks experienced an enormous amount of storm damage, I was so thankful to have already taken care of the trees surrounding my house. If you had not come in and done such a fabulous job I'm quite certain I would have had some serious damage to my home. Sincerely pleased with your work, D Fillingim. 

M & P Benson, Prairie Village, KS
We'd like to thank Arbor Masters for a job well done! Our initial contact with Brain Rex was so satisfying that we decided to move ahead within a couple weeks. Having worked with your company as "Shawnee Mission", we felt confident we would not be disappointed. However, we are pleased to report that we are thoroughly delighted. The two fellows assigned to our home were punctual, polite, extremely hard-working, and diligent in clean-up. It was so gratifying to see our trees bounce back with a new shape, free of deadwood and general clutter. Thank you much for your time and expertise! 

D Schreck, Fairway, KS
Arborist knew the trees on my property and answered a lot of questions. Gave us discount for scheduling when they were doing other work in the area. Crew came on time and trimmed trees exactly as I wanted without supervision. Clean up was great. Highly recommend. I will have them back next year to trim 6 small ornamental trees.  

Weatherby Lake, MO
I'm happy to say that I have been mightily impressed with your timeliness, professionalism, reasonable pricing and availability to keep on a published schedule. Arbor Masters is now "my" tree needs provider. 

J Herder, Louisburg, KS 
Your crew did fantastic work! I was very impressed! Your foreman was very pleasant, well mannered, and answered all of our questions. When we need more trees trimmed, your number will be the one we call. Thank you Lisa!

R Nelson, Kansas City, KS
Thank you for an excellent job! The men were careful, considerate, efficient and very professional....enjoyed having them do work on our property - well done 

M Frame, Olathe, KS
Just wanted to pass along that I think the guys who put in the junipers did a good job. The site was clean and neat when they left. I appreciate that they did not rush but took the time to do things right. 

P Pender, Weatherby Lake, MO
I just wanted you to know, the guys did a fabulous job on my beds, I couldn't be happier. If the mowing and trimming is this good we will do business for a long time!!!
The guys were very nice and cleaned up well. Didn't speak much english LOL but were very polite and did a great job!!!!!!!!

C Cramer, Lenexa, KS
My husband and I want to thank Laura (Peterson) for stopping by our home to inspect a problem tree....we deeply appreciate her taking the extra effort to do so -- enjoyed meeting her and thought she was very professional. 

B Elliott, Gladstone, MO.
Your Tech was here in the a.m. and I want to let you know that he did a wonderful job. Perhaps the best of all the sprayings that we have had from you. Not only was the weather perfect for spraying but he put extra effort into his job. Tell him we said "Thanks"       

S Berg, Mission, KS
Brian Rex and his crew did an outstanding job. Very professional; worked together like a well oiled machine! 

E Clark, Independence, MO
I just wanted to tell you what a nice job your crew did. They left my yard looking much better than it looked before they got there! Raked, blew leaves off the sidewalk, etc. Thank you very much!  

R & L Gifford, Lenexa, KS
On Tuesday, 12/7/2010, we had a tree trimmed back in our backyard. It was done beautifully saving the integrity of the tree. My husband and I were very impressed. We had many trees trimmed at our last home over the years, but none that have come out as beautifully as this was done. We will be using you in the future.
We just moved to our "retirement" home last year and we will need more landscaping and tree trimming work done. Brian Rex was very thorough and answered all my questions in a timely, friendly but professional manner. Just wanted to take a minute to say how impressed we were with Brian Rex and your company! We'll be talking to you in the future.  

J Nale, KCMO
I am extremely pleased with the results.  Your crew did an excellent job and left my front yard spotless.  I will definitely recommend your services to friends and neighbors. Thank you very much. 

K Smith, Overland Park, KS
In at 8:30, out about 3:00pm with only the stumps remaining as evidence (stump grinding is a separate operation and crew, so I will submit a separate report). Polite and professional; watching the removal process was like watching a ballet.
(removal of a 60ft Silver Maple threatening house).

K Power, Olathe, KS 
Lisa promptly came out and provided us an estimate. Agreed to the price and the crew came out within a few days. Despite the fact it was about 100 degrees that day, they did a fantastic job on all six trees. Careful not to disturb the surrounding planting beds and cleaned up to the point that when I came home that evening, I couldn't tell they had been out, except for the beautiful trees they had pruned. Second time I've used these folks and both great experiences.   

W Hood, Overland Park, KS
Lisa provided the estimate and was very easy to work with. I had a couple of additional requests that she happily incorporated. Our communication was open and Lisa was very responsive the entire time. She easily accommodated my schedule. The crew was superb! The trees look great and the yard was cleaned up perfectly - not a branch, twig or leaf left behind.

M Korzeniewski, Shawnee, KS
They did a fantastic job and cleaned up the mess in a timely manner. 

K Hugel, Overland Park, KS
Thank you for the beautiful job! I couldn't be more pleased. No more Trumpet Vine! Yipee! 

C Nicholson, Lee's Summit, MO
Thanks to Brian and Arbor Masters, my hedge tree looks GORGEOUS!!!! I can't believe how much better my tree looks!!! Just wish I had more cards to hand out to my neighbots" 

K O'Neil, Lenexa, KS
We were out of town when they trimmed our trees. They did an excellent job and we're very happy.....love the Oak - Oak looks just amazing; beautiful the way they did that. Couldn't be happier - very happy!

P Ways, Kansas City, MO
Just a comment you might pass on to John and his crew. My wife was very happy with their professionalism with their trimming our mulberry tree. She was amazed they were able to do so much with no damage anywhere. They even moved my grandkids gnomes whenever they found one. Good job!

K Couture, Leavenworth, KS
I just wanted to thank to and your crew for the thorough and professional job of removing trees from my yard today. Even my neighbors were impressed with the quality of the work. Thank you! 

B Amstutz, Lenexa, KS
Thanks, the job was done well. I will certainly come back if I need more work done! 

L Bennett, Olathe, KS 
Wow! Can I just say how great your crew was? My husband said they were fast, efficient and got the job done perfectly! I know the weather was against you but the pictures he took for me were outstanding. Count on us to refer anyone that asks to your company. Thanks sooooo very much.

Taylor Busch, Leawood, KS 
Your guys came to our house on a Saturday morning, which allowed my wife and I the chance to observe their work.  We were quite interested in how they were going to reach all those hard to get to limbs.  Additionally, I am an insurance professional and have visited many companies and safety is always an issue.  I have to say, not only were we impressed with the work and cleanup, I was thoroughly impressed with the guys' diligence and safety procedures.  Bravo!

S. HarterEdgerton, KS
I was put into contact with Chad Gilliland regarding my tree fertilization.  He listened to my concerns and scheduled me right in to get the work done.  He communicated the job all the way through completion.  He was very professional in the way he communicated through e-mail.  The service tech was very professional, he answered all of our questions and did a great job.

C. Zirhut, Lee's Summit, MO
I would like to thank your company for employing such efficient and caring people. Lisa McGrew gave me a detailed idea of the pruning work our trees needed.  She was also gracious when explaining why some of the things I would like done would not [be] good for the trees (such as topping).   I was given the feeling that our trees would be safe in the hands of your employees. 

Mike Vermillion and Cosme Altamira (I hope I have their names correctly) made sure before they commenced the pruning that I was comfortable with what they were about to do.  They worked constantly and well.  We are very pleased with the results.  Plus -- we were unexpectedly surprised and happy with the fine clean up they did.  Please pass our sincere appreciation to your employees.

J & C. Owensby, Lee's Summit, MO
To Whom It May Concern: I wanted to send a thank you letter to your company for the amazing service we received today. My parents initially recommended your company as they had used Arbor Masters for their residence in Kansas, in addition to my father using Shawnee Mission Tree when he worked for the local telephone company to trim trees away from telephone lines.

Lisa McGrew was our Area Sales Representative and did an amazing job explaining the services that would be rendered; putting us at ease. In addition, she worked with us to get the job signed!

When the crew showed up, I was ecstatic. We had two overgrown Silver Maple trees hanging on our roof line for the past few years, and they were here to save the day! I watched in awe with a grin from ear to ear. They were exceptionally responsive to my requests, and also entertaining to watch. We appreciated their professionalism by leaving our yard looking better that it did when they showed up.

They say word of mouth is the best advertisement a company can receive. And we are pleased to let you know we will be spreading the word. Once again, thank you for the wonderful service.

Jean and Jim M., KS
This is a letter of thanks to you and the people of Shawnee Mission Tree for all of the help, consideration, and service you gave us during the recent ice storm. It was a particularly stressful time for my wife and myself with 2/3 of a 90 ft. oak tree lying in our back yard and the remaining 90 ft. section poised to fall on our neighbor's house. You came within a matter of days and safely took down the remaining section still standing, before it did any damage. It was done carefully and safely. You also removed the downed tree and pruned the broken limbs in our other oak trees in a professional and safe manner. Through the years, I have always been impressed with the quality of work and professional manner of your people and this was no exception. We would like to offer special thanks to Mark Cantrell for all he did on our behalf during the whole job. We appreciated it!

Paige Johnson, Prairie Village, KS 
Your crew came out to our house last fall to do some serious pruning on several large trees.  You did a fantastic job and now we're on a service agreement with our large Scotch pine.  I've given your name out to a log of people over the past year because you were so prompt and my husband and I were so impressed with your work!  My only regret is that I wasn't there to see your crew work because I have NO IDEA how you did it!  Even tiny limbs at the top were pruned.  And the only reason I knew you'd been there was that our back yard and patio looked cleaner then (sic) before you were there!  I'll keep spreading the word and will be calling you soon for more pruning.  Thanks!

 

 WICHITA, KS

 

J. & M. Niedens, Bel Aire, KS
Thank you.  Nice job.  Appreciate the excellent clean-up job after tree was pruned -- and the reasonable bill amount. 

Kyle Campidilli, Wichita, KS
I would like to take this opportunity to thank Arbor Masters, and specifically, Arlan Bebermeyer for a job well done. It seems that excellent customer service is becoming more of an exception than the rule. Arlan and his crew definitively fulfilled my expectation, and for that I am appreciative.

I requested bids from two other tree services. Arbor Masters was not the low bid, but Arlan definitely left the best initial impression. I presented the lowest of the three bids to Arlan in hopes that he would match it and was delighted to find that he not only matched it, but beat it. The work was started the first week of June and finished the first week of August. I know you probably don’t hear from many satisfied customers whose job took two months to complete. This job would be the exception.

Due to all the rain received this spring and summer in the Wichita area, the ground on my property was consistently wet. Arlan could have easily sent crews on days where the crew would have left ruts and torn up the property in an effort to get the hob done and get paid in order to move on the next job. Arlan was very good about keeping in touch with me on his crew’s availability and the conditions of the property. It may have taken longer than expected to get the job done, but the end result was definitely a positive one in my mind.

The work was done in a very professional manner with no damage to my property. I will enthusiastically recommend Arbor Masters and Arlan Bebermeyer to friends and neighbors who may need tree trimming or removal. Thank you once again for a job well done.

FT WORTH, TX

R Frank, Ft Worth, TX
Glen Jennings, Certified Arborists, responded to my call immediately and set an appointment date and time to meet for an estimate. On the appointed day and exact time their trucks rolled up and the crew began their work. Everything was done in a highly professional way and the job was finished much quicker than I thought it would take. The crew was friendly and proficient in everything they did. All trash was picked up and carted off in trucks designed for this type of work. Trees looked beautiful! WOW! Highly professional equipment and highly professional crew members equal: JOB WELL DONE! Arbor Masters Tree Service is simply the best! 

G Hill, Ft Worth
We had a large tree removed from our front yard, plus some trimming on other trees.
We were very pleased with their service and plan to have them do additional work this fall.

G Rooney, Ft Worth
Kris Rasmussen & 2 workers came at 9:30am & worked steadily until approximately 3:30pm. The job on the trees was excellent. The clean-up was phenomenal!! Very personable & efficient crew. 

G Woolenzien, Ft Worth
We used Arbor Masters Tree Service of Dallas. They showed up with a big truck. They had a crane on the truck, and they just loaded that stuff up.  They were here for about 45 minutes, and they just did a fantastic job.  Glenn came out himself for the initial estimate.  We talked about the tree, and he gave me a couple of different options.  One of the options was to just trim up the tree real tight.  Another option was to put a cable through the cracked limb of the tree and that saved the tree. Glenn was very professional when he was here.  We decided to just go with the high and tie price look, and they were very amenable.  They did a very nice job.  I felt like I got really more than my money’s worth from the service.  I absolutely had no problem with him.  I didn’t have to wait for him

 Ft Worth, TX
After calling a couple of companies I contacted ArborMasters. I couldn't be more happy. Service and pricing were exceptional. The people were professional and the work was completed as stated.It was a great experience from the start. You can't go wrong here. Will definately be using again. Thanks!!


Azle, TX
On 02/17/2011, Kris Rasmussen came by to provide an estimate for trimming several trees in my front and back yards. Kris first surveyed all trees and provided an estimate that included cleaning up and trimming all of them by climbing them. When presented with the initial estimate, I informed Kris that it was more than I was prepared to spend at the time. Kris then reworked the estimate to include trimming all trees from the ground and climbing only 2 of the trees to remove larger, dead limbs and provide clearance from nearby power lines. I was pleased with the new estimate and scheduled the appointment for work to be performed at a time when I would be present; Kris was very amenable to this, as he stated that he wanted to make sure I got exactly what I expected. And I did.
Kris arrived as scheduled and began working promptly. He trimmed the trees exactly as I wanted them trimmed; he listened to what I wanted and offered advice when I was unsure of whether or not I wanted to keep certain limbs. He said he wanted to make sure I got what I wanted, and he actually backed it up. When finished, Kris cleaned up all debris, leaving only nicer looking trees behind. I am VERY pleased with the work and would definitely use Arbor Masters again. 

Arlington, TX
Five live and three dead trees removed, cut several tree branches overhanging the house and generally removed low/dead limbs and raised the canopy. Cut some trees in the back yard into 18 inch lengths for firewood. I have an aluminum roof which was a concern for tree and branch removal near the house(ie branches falling on the house and foot traffic causing roof dents). The firm is fully bonded and insured. Arbor Masters sent Glen ,an arborist, out on Monday to give a proposal. On Wednesday, Glen, along with an experienced four man crew, a Peterbuilt hauling truck with it's own bucket, and a crew pickup for equipment showed up at 8:30AM. Jim, the crew foreman, was also an arborist. I really appreciated both arborists input during the project when it came to how much could be safely removed from a tree and how to go about the project in general. The crew turned out to be true professionals who were proud of their work and it showed. I was amazed at how the crew was able to stay off the roof and swing branches off the roof without roof contact. Four live trees removed were next to the house requiring advanced knowledge and skills to cut/remove without damage. Again, I was amazed at the crew's ability to solve seemly impossible problems without damage. The project finished in two days. My expectations were exceeded on this difficult and challenging job. Arbor Masters proved to have top notch people and equipment, always willing to listen and change to accommodate. - Angie's List.

K Leach, Hurst, TX
Your men did a truly spectacular job! Thank you 

J Ventura, Flowermound, TX
Thank you for saving my trees! 

L. Sudbury, Ft Worth, TX 
I called them on a Saturday morning and Glen Jennings agreed to come and give me an estimate. He arrived at the time agreed and gave me an estimate. He said they'd be here on Monday around 9:30 am to do the job. I came home for lunch that day, and there was no sign they'd been there...no leaves, branches in the front yard or street. I walked around the house, and the trees were gone. The stumps were cut even with the ground, and the yard was totally cleaned up. I couldn't have asked for a better job. I would hire them again.

S Keyser, Ft Worth, TX
We want to thank Glenn and his assistant. They are so professional, courteous and polite. Our magnolia tree looks so much better and they did such a GREAT JOB. THANKS AGAIN FOR A GREAT CREW AND JOB WELL DONE.

Wendy, Ft Worth, TX
I'm not sure to whom to leave this comment with, so if this e-mail is not in the right hands, please forward it to the right people. I live in a home in the Park Glen area in Fort Worth, Texas. Today, your crew was out cutting the rest of our trees from the snow storm we had. I have never seen any work crew work as hard as yours - that' not that part that was special though. I happen to run a family childcare in my home and the kids could not stop watching from the door. One of your guys took the time to show the kids the mulch and the whole crew waved to them. My girls found no interest in the guy in the bucket going up but the boys sure did. The time for the kids lasted only about one minute of their whole time - but that one minute impacted them, that is all they have talked about today. Plus, I was able to teach a lesson from this today, we talked about trees and how they impact us and how the mulch would be used in gardens and so on. However, I got a valuable lesson today also; there are still people who take the time for others. If I ever find someone needing your services, yours will be the first one I recommend. Thanks for your time.

Bryan Blackwell, Ft. Worth, TX
Glen Jennings is Great!  I think he deserves a quite large Bonus!!  If all of your crew leaders are as good as Glen, no wonder your co. is successful!  Thanks Glen and Crew." 

Bryan Blackwell, Ft. Worth, TX
Glen Jennings is Great!  I think he deserves a quite large Bonus!!  If all of your crew leaders are as good as Glen, no wonder your co. is successful!  Thanks Glen and Crew." 

N. Ta, Ft. Worth, TX
Glen, it was a pleasure to meet you.  I wanted to let you know that you and your crew were not only extremely nice and helpful, but very expeditious and efficient as well.  I appreciate it very much and would definitely recommend you to my family, neighbors and friends!”

 OKLAHOMA CITY, OK

V Curtis, Oklahoma City, OK 
I recently was given a recommendation from a friend to use your company when I was looking for someone to do some tree work for me. A very courteous young man by the name of Dustin called on me. I signed the contract and told him there was no hurry, since they were so booked up with the ice storm here in the state. Approximately three weeks later I started having severe sewer problems and called Dustin and told him of my problem which was on a Friday. The next Monday, he had a crew out and they did a beautiful job cutting down a 50 year old tree and the trimming of five other trees. One of your men by the name of Jessie, with his crew came and got the work started and also a crew from Florida. They had been helping with the other storm related problems. As one of the men said "when we get through, you won't know we have been here", speaking of cleaning up the debris. I just want to commend your company for the quality of workmanship you have representing your company. Even your lady who answers your phone was very courteous and very pleasant. I have nothing but good to say about your workers and want you to know I will certainly recommend your workmanship as a friend did to me. Thank you again for a job well done.

TULSA, OK 

C Counce, Tulsa, OK
Just want you to know the young men who did the job were awesome - friendly, professional, courteous, hardworking; did not waste time yet took the time to listen to my requests. The tree and yard both looked much neater after they were here than before. I will recommend them to friends and will have them back next time I need work done. They deserve a bonus for the excellent job they are doing and give me hope for the future work ethics. Thanks to Gerald, Jake and Nathan for an awesome job!

R Wise, Tulsa, OK
Thanks for your great service!

 LANDSCAPE

K Putnam, Olathe, KS
Mr. Pinkerton, 
I recently had the privilege of working with one of your employees, Mr. Grant Kaegi, in landscaping my parents home here in Olathe.  I wanted to take a moment to recognize Mr. Kaegi for his knowledge, talent, and kindness in working with my folks to create a beautiful landscape that resolved the water drainage and erosion issue presented to him.
 
The various personnel assigned to this project worked through record heat without any complaints and were very professional, helpful and polite the entire time.  Lisa McGrew's tree trimming crew did a great job in their approach to this project and Grant's design, use of materials and finishing touches reflected his years of expertise in landscaping and wealth of knowledge of trees and plants .
 
My Mother and Father are up in their 80's and this project with Grant's help brought a new spark to both of them.  For that I am very grateful.
 
I cannot say thank you enough for all the hard work, in such extreme heat, from all personnel involved. 
Thank you so very much for what your company personnel can do to improve the lives of others . 
Sincerely, K Putnam

K & B Hackman, Lenexa, KS
Good afternoon Ron and Pat ,
I am writing you simply because of the great work that was done at my house just a couple months ago by your company.  It wasn't a small project by any means and I did my research having (3) companies to choose for this project.  Grant Kaegi was my main contact and made the decision to use Arbor Masters a lot easier as he was very knowledgeable and extremely helpful throughout the whole project.  I didn't feel pressured or like I was being sold the wrong product just to keep the prices and overall cost down.  He acted as if it was going to be his own project, and what he would do if it was his landscape/trees etc... He was very prompt with everything and was always checking up on the work and progress daily which is re-assuring for the customer.  He actually made spending that much money a fun thing, which is a hard thing to do! :)

Being a business owner I feel that it is always necessary to make sure if a company has great people working for it, that they do indeed get recognized.  Working with every department  of Arbor Masters was a great experience, with the workers being very respectful and courteous.  One worker though that really stuck out and which really made this project come together was Napoleon.  He was simply amazing at what he does and was such a hard worker & very dedicated to making my new "park" look amazing.  A lot of the times workers cut corners, making it lot "OK" but not perfect.  That was the key difference as he was on top of it and you could tell he was very proud of what he did and how it all turned out.  Towards the end of the project Grant even let him pick his favorite boulder and where it was going to go.  You could just tell that made his day and the major dedication to his work.  The whole neighborhood is envious and is amazed how great it turned out!

I have attached a couple before and after pics just to show the amazing job your crew and Arbor Masters did for our Family! We couldn't be happier customers and will be spreading the word to all of our friends and family! 

E & L Dryfus, Lawrence, KS
Grant,
I just got home and saw the finished product.  It looks fantastic!  We are so pleased with how it turned out!  It has totally revitalized the yard and the 'curb appeal' of our home.  Thanks so much for working with us on the budget so that the landscaping plan could become a reality for us!  Hopefully we can spread the good word about Arbor Masters, the quality and service we received.
 
Mark and Kathy M., Lenexa, KS
Yesterday our new patio was sealed, completing our extensive landscaping project with Shawnee Mission Tree Service. We would like to tell you that we are thrilled with our new back yard!

We had very high expectations and interviewed three landscaping companies and reviewed all the bids before making our decision. The cost difference was minimal. Tom Kolarik's presentation and design was by far the most professional and creative. We especially liked the attention he gave in solving our potential drainage problems.

Tom and his crew completed our grading and retaining wall very quickly with no inconvenience to us. Tom kept us informed of the progress and allowed us input on a daily basis. When we made last minute changes to our shrub and tree plantings, Tom found us everything we wanted. His professionalism and courteous manner made him a pleasure to work with and the result is so much better than we had hoped!We were so pleased that we decided to have Tom and his crew install a cobblestone patio in addition to our initial project. It looks incredible! All our relatives and friends are so impressed with the transformation of our yard, we can't wit to entertain this Spring and show it off!

We want to commend Tom Kolarik and his crew for the fantastic design and installation of our landscaping project and also Glen Jennings who initially removed four trees from our property. Please feel free to use this letter as a testimonial for future clients. We would highly recommend Shawnee Mission Tree Service to anyone who is considering a landscaping project whether large or small. It's truly been a pleasure from beginning to end!

 

 EMERGENCY STORM RESPONSE

Alabama Tornado - April 2011 
Gentlemen,
HMI wants to thank the Arbor Masters team for your outstanding work in Alabama on behalf of Nationwide Insurance policy holders. We at HMI cannot tell you how fortunate we feel to have a partner like Arbor Masters. Your professionalism and customer care are outstanding and you are an example for all of the tree care industry to be proud of. Each and every one of your men served the people of Alabama in a monumental humanitarian effort and they are all to be commended. Thank you for your incredible efforts on making this deployment a major success.
Regards, 
Doug Malawsky  

Richard M. Love, Sr., Emergency Coordinator/Safety and Training Officer, Oklahoma City, Oklahoma
Their knowledge of the proper equipment and methods of removal made them an asset to our recovery efforts. They have a clear understanding of debris recovery and reduction. Their thorough knowledge and understanding of FEMA practices and procedures has helped facilitate the processing of reimbursement requests.”

Philip M. Ball, PE, Director of Public Works, City of Texarkana, Texas
their employees were skilled in the tree trimming business and we found this to be a good situation for Texarkana as it was obvious to the general public that we had professionals on the job. The supervisors that they utilized were knowledgeable of the work and were very responsive to any requests or concerns we had during the course of the cleanup of some 282,407 cubic yards of material.”

Randall L. Carroll, Director-Public Works, City of Merriam, Kansas
Arbor Masters Tree Service (AMTS) has been a contractor for the City of Merriam for over twenty years. During that time AMTS has trimmed, pruned, relocated and removed trees in an efficient and professional manner. It is with this history that we confidently recommend Arbor Masters Tree Service.”

 BUILDER/DEVELOPER

Steve Powell, Overland Park, KS
Brian - very rarely do I get any more than mediocre work from a subcontractor. I want to commend you and your crews for exceeding my expectations today. My hat comes off to you! Very impressed. There will be more work coming. Coun on it. Thanks again!
 

IRRIGATION

P Pittman, Overland Park, KS
Pat, I wanted to drop a brief email about my high level of satisfaction with your company and staff.  I had a new driveway laid a few weeks back and the concrete company broke a couple water lines in my yard sprinkler in the process.  I called your company and reached Bill Renaud and told him the situation, and how the broken pipes needed repaired right away prior to the driveway being finished.  Bill was very understanding and sent two of his workers over that afternoon, (a Friday), and they stayed until the repairs were complete, which was past 6PM.

The next week, I noticed water seeping up from under my new driveway, so I called Bill back and he personally came by to check in out.  Bill's thought leaking was simply ground water running under my slanted driveway, but I was not convinced and thought it was a leak from the repairs done by your company.  While Bill was pretty certain he knew the cause, he still proceeded to dig up locations in my yard that could have been the location of the leak where the repairs were made.  As you may have guessed by now, he was correct and is was ground water from rain. During all the work on that hot day, Bill was very pleasant, and regularly told me his job was to make sure I was a satisfied customer.  He was prompt and was here when he said he would be, he was very knowledegable about my yard sprinkler system, and most importantly, he was completely dedicated to me being happy with his, and your company's work. Please pass my appreciation on to Bill and his team from a very satisfied customer
 
Charles J.
, Treasurer of Kansas City, MO
Three years ago, Timber Trace was concerned over an antiquated community based sprinkler system. The system covers a large area from State Line on the West to Wornell Road on the East, and Santa Fe Drive on the North to 125th Street on the South. Several in-street islands, three entrances, are included in the system. The current system of five water mains, five back flow valves, six controllers activating 99 zones, with over 500 sprinkler heads controlled by 58 electronic valves.

The original system was installed in sections as the development was completed over a ten year time span. We were left with no blueprints, a variety of controllers, valves and sprinkler heads from different manufacturers, and no way to understand the complexity of our problem, nor any way to balance the system. An insurmountable budget requirement was anticipated to replace the system. There appeared to be no expertise evident from previous attempts to standardize the system.

Please share our experience with your business activity. Thank you!